Support Services
Multi-vendor ATM Service
CGS intends to implement best practices of Service Programs with the support of its pool of best skill sets picked from and for the ATM industry.
Continuing the tradition of HMA of offering quality services to its customers, CGS now offers 'best of second line services' that would help banks and ATM Service Providers, that includes ISOs, who desire to have an independent choice of 2nd Line service and not just the OEM vendors.
Easing out the trend of expensive and proprietary hold on 2nd Line services by vendors who install their machines, CGS provides professional, quality, complete and cost-effective solutions to customers.
In the ATM service business, CGS's professional expertise is capable of delivering total solutions to our customers, ranging from ATM installation and/or de-installation, relocation, transportation, handling, testing, commissioning, operational training and 2nd line service.
CGS is presently maintaining a total of 2650 terminals, which includes Five major brands of ATMs/CDs, besides De La Rue cash counting & sorting machines and Talaris TCDs for various Public, Private & Co-Op Banks in India with 11 Regional Offices, 175+ service locations supported through 70+ support centers.
CGS has a Dynamic group of strong, young and professional team consisting of Sales and 130 plus Technical support staff to provide faster response time at all the major Support Centers in the country.
CGS strives to see that its strong support service provides full confidence to customers in meeting their daily challenges. Types of services offered by CGS:
ATM Maintanance
Service Programs
Parts Repair Facility
Routine Maintenance Checks
Maintaining Uptime
Technical Training
25 years of domain knowledge in offering state-of-the-art retail banking automation